BUG #15769: The database cluster intialisation failed.

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BUG #15769: The database cluster intialisation failed.

apt.postgresql.org Repository Update
The following bug has been logged on the website:

Bug reference:      15769
Logged by:          Nick Anderson
Email address:      [hidden email]
PostgreSQL version: 9.6.5
Operating system:   Windows Server 2012 R2
Description:        

When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an error
displays that says "Problem running post-install step. Installation may not
complete correctly. The database cluster initialization failed."

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Re: BUG #15769: The database cluster intialisation failed.

Tomas Vondra-4
On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:
>
>Bug reference:      15769
>Logged by:          Nick Anderson
>Email address:      [hidden email]
>PostgreSQL version: 9.6.5
>Operating system:   Windows Server 2012 R2
>Description:
>
>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an error
>displays that says "Problem running post-install step. Installation may not
>complete correctly. The database cluster initialization failed."
>

There's not much we can do without additional info - we don't know what
exactly failed and why. Try digging in the windows system log, for
example. I believe there should be a log file from the installer in
%TEMP% so maybe there's more info in it.

regards

--
Tomas Vondra                  http://www.2ndQuadrant.com
PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services



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RE: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson
I found the bitrock-installer.log file (see attached), but it's not much help to me.  It shows that it errored running a cscript and exited with an error code.  Any help you can provide would be much appreciated.

Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959
Email: [hidden email]



   zurichna.com




-----Original Message-----
From: Tomas Vondra <[hidden email]>
Sent: Wednesday, April 17, 2019 10:57 AM
To: Nick Anderson <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:
>
>Bug reference:      15769
>Logged by:          Nick Anderson
>Email address:      [hidden email]
>PostgreSQL version: 9.6.5
>Operating system:   Windows Server 2012 R2
>Description:
>
>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an
>error displays that says "Problem running post-install step.
>Installation may not complete correctly. The database cluster initialization failed."
>
There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

regards

--
Tomas Vondra                  https://urldefense.proofpoint.com/v2/url?u=http-3A__www.2ndQuadrant.com&d=DwIBAg&c=qP4sLPjPGMqyT1dV5J9o7Q&r=ER5XnAMUZ-Iy_JIvLpufx_6ifbU18udjQSV1rgm0vb4&m=gsIx9gvwpIaWzByHegFJHIjY5WRamIm_GNMj_2qDq60&s=3niEq0VI2C5chcg_cAdjmEl_uZLXMeqCFQC15e79R7g&e=
PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

bitrock_installer.log (1M) Download Attachment
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RE: Re: BUG #15769: The database cluster intialisation failed.

Igor Neyman
-----Original Message-----
From: Nick Anderson [mailto:[hidden email]]
Sent: Wednesday, April 17, 2019 2:53 PM
To: Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: Re: BUG #15769: The database cluster intialisation failed.

I found the bitrock-installer.log file (see attached), but it's not much help to me.  It shows that it errored running a cscript and exited with an error code.  Any help you can provide would be much appreciated.

Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959
Email: [hidden email]



   zurichna.com

_________________________________________________________________________________________________

There is this (close to the bottom of the log file):

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error


Can you try executing from the dos-prompt the following command:

"C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F

and see what happens?

Regards,
Igor Neyman



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RE: Re: BUG #15769: The database cluster intialisation failed.

Igor Neyman

-----Original Message-----
From: Igor Neyman [mailto:[hidden email]]
Sent: Wednesday, April 17, 2019 4:55 PM
To: Nick Anderson <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: Re: BUG #15769: The database cluster intialisation failed.

-----Original Message-----
From: Nick Anderson [mailto:[hidden email]]
Sent: Wednesday, April 17, 2019 2:53 PM
To: Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: Re: BUG #15769: The database cluster intialisation failed.

I found the bitrock-installer.log file (see attached), but it's not much help to me.  It shows that it errored running a cscript and exited with an error code.  Any help you can provide would be much appreciated.

Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959
Email: [hidden email]



   zurichna.com

_________________________________________________________________________________________________

There is this (close to the bottom of the log file):

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error


Can you try executing from the dos-prompt the following command:

"C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F

and see what happens?

Regards,
Igor Neyman

_______________________________________________________________________________________

Well, actually it looks like that command is missing mandatory (for bootstrapping mode) argument: DBNAME.

Regards,
Igor Neyman



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RE: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson
In reply to this post by Tomas Vondra-4
In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.


The database cluster will be initialized with locale "English_United States.1252".
The default text search configuration will be set to "english".

Data page checksums are disabled.

fixing permissions on existing directory C:/PostgreSQLdata ... ok
creating subdirectories ... ok
selecting default max_connections ... 10
selecting default shared_buffers ... 400kB
selecting dynamic shared memory implementation ... windows
creating configuration files ... ok
running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error
initdb: removing contents of data directory "C:/PostgreSQLdata"

Called Die(Failed to initialise the database cluster with initdb)...
Failed to initialise the database cluster with initdb

Script stderr:
 Program ended with an error exit code

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code




Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959
Email: [hidden email]



   zurichna.com




-----Original Message-----
From: Tomas Vondra <[hidden email]>
Sent: Wednesday, April 17, 2019 10:57 AM
To: Nick Anderson <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:
>
>Bug reference:      15769
>Logged by:          Nick Anderson
>Email address:      [hidden email]
>PostgreSQL version: 9.6.5
>Operating system:   Windows Server 2012 R2
>Description:
>
>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an
>error displays that says "Problem running post-install step.
>Installation may not complete correctly. The database cluster initialization failed."
>

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

regards

--
Tomas Vondra                  https://urldefense.proofpoint.com/v2/url?u=http-3A__www.2ndQuadrant.com&d=DwIBAg&c=qP4sLPjPGMqyT1dV5J9o7Q&r=ER5XnAMUZ-Iy_JIvLpufx_6ifbU18udjQSV1rgm0vb4&m=gsIx9gvwpIaWzByHegFJHIjY5WRamIm_GNMj_2qDq60&s=3niEq0VI2C5chcg_cAdjmEl_uZLXMeqCFQC15e79R7g&e=
PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


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Re: Re: BUG #15769: The database cluster intialisation failed.

Sandeep Thakkar-2
Hi,

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:
In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.


The database cluster will be initialized with locale "English_United States.1252".
The default text search configuration will be set to "english".

Data page checksums are disabled.

fixing permissions on existing directory C:/PostgreSQLdata ... ok
creating subdirectories ... ok
selecting default max_connections ... 10
selecting default shared_buffers ... 400kB
selecting dynamic shared memory implementation ... windows
creating configuration files ... ok
running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error
initdb: removing contents of data directory "C:/PostgreSQLdata"

Called Die(Failed to initialise the database cluster with initdb)...
Failed to initialise the database cluster with initdb

Script stderr:
 Program ended with an error exit code

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code




Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959
Email: [hidden email]



   zurichna.com




-----Original Message-----
From: Tomas Vondra <[hidden email]>
Sent: Wednesday, April 17, 2019 10:57 AM
To: Nick Anderson <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:
>The following bug has been logged on the website:
>
>Bug reference:      15769
>Logged by:          Nick Anderson
>Email address:      [hidden email]
>PostgreSQL version: 9.6.5
>Operating system:   Windows Server 2012 R2
>Description:
>
>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an
>error displays that says "Problem running post-install step.
>Installation may not complete correctly. The database cluster initialization failed."
>

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

regards

--
Tomas Vondra                  https://urldefense.proofpoint.com/v2/url?u=http-3A__www.2ndQuadrant.com&d=DwIBAg&c=qP4sLPjPGMqyT1dV5J9o7Q&r=ER5XnAMUZ-Iy_JIvLpufx_6ifbU18udjQSV1rgm0vb4&m=gsIx9gvwpIaWzByHegFJHIjY5WRamIm_GNMj_2qDq60&s=3niEq0VI2C5chcg_cAdjmEl_uZLXMeqCFQC15e79R7g&e=
PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.




--
Sandeep Thakkar


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RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Sandeep Thakkar <[hidden email]>
Sent: Friday, April 19, 2019 7:46 AM
To: Nick Anderson <[hidden email]>
Cc: Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.


The database cluster will be initialized with locale "English_United States.1252".
The default text search configuration will be set to "english".

Data page checksums are disabled.

fixing permissions on existing directory C:/PostgreSQLdata ... ok
creating subdirectories ... ok
selecting default max_connections ... 10
selecting default shared_buffers ... 400kB
selecting dynamic shared memory implementation ... windows
creating configuration files ... ok
running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error
initdb: removing contents of data directory "C:/PostgreSQLdata"

Called Die(Failed to initialise the database cluster with initdb)...
Failed to initialise the database cluster with initdb

Script stderr:
 Program ended with an error exit code

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code




Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959
Email: [hidden email]



   zurichna.com




-----Original Message-----
From: Tomas Vondra <[hidden email]>
Sent: Wednesday, April 17, 2019 10:57 AM
To: Nick Anderson <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:
>The following bug has been logged on the website:
>
>Bug reference:      15769
>Logged by:          Nick Anderson
>Email address:      [hidden email]
>PostgreSQL version: 9.6.5
>Operating system:   Windows Server 2012 R2
>Description:
>
>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an
>error displays that says "Problem running post-install step.
>Installation may not complete correctly. The database cluster initialization failed."
>

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

regards

--
Tomas Vondra                  https://urldefense.proofpoint.com/v2/url?u=http-3A__www.2ndQuadrant.com&d=DwIBAg&c=qP4sLPjPGMqyT1dV5J9o7Q&r=ER5XnAMUZ-Iy_JIvLpufx_6ifbU18udjQSV1rgm0vb4&m=gsIx9gvwpIaWzByHegFJHIjY5WRamIm_GNMj_2qDq60&s=3niEq0VI2C5chcg_cAdjmEl_uZLXMeqCFQC15e79R7g&e=
PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


 

--

Sandeep Thakkar

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.
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RE: Re: Re: BUG #15769: The database cluster intialisation failed.

GOLLET Nicolas
Hello,

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

Your problem reminds me a problem with poorly exposed CPU instructions....

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...
For Xen 6.5, service pack 1 fixes this problem....

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

Sincerely,

Nicolas GOLLET,

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>
Sent: Friday, April 19, 2019 7:46 AM
To: Nick Anderson <[hidden email]>
Cc: Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.


The database cluster will be initialized with locale "English_United States.1252".
The default text search configuration will be set to "english".

Data page checksums are disabled.

fixing permissions on existing directory C:/PostgreSQLdata ... ok
creating subdirectories ... ok
selecting default max_connections ... 10
selecting default shared_buffers ... 400kB
selecting dynamic shared memory implementation ... windows
creating configuration files ... ok
running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error
initdb: removing contents of data directory "C:/PostgreSQLdata"

Called Die(Failed to initialise the database cluster with initdb)...
Failed to initialise the database cluster with initdb

Script stderr:
 Program ended with an error exit code

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code




Thanks,


Nick Anderson
IT Infrastructure Specialist II
Zurich North America
1299 Zurich Way
Schaumburg, Illinois 60196

Office: 847-605-6959







-----Original Message-----
From: Tomas Vondra <[hidden email]>
Sent: Wednesday, April 17, 2019 10:57 AM
To: Nick Anderson <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:
>The following bug has been logged on the website:
>
>Bug reference:      15769
>Logged by:          Nick Anderson
>Email address:      [hidden email]
>PostgreSQL version: 9.6.5
>Operating system:   Windows Server 2012 R2
>Description:
>
>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an
>error displays that says "Problem running post-install step.
>Installation may not complete correctly. The database cluster initialization failed."
>

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

regards

--
PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


 

--

Sandeep Thakkar

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


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RE: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson

Hi Nicolas,

 

What is the small program from GitHub supposed to do?  When I run it as an administrator on the VM it flashes a command prompt window then nothing happens.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: GOLLET Nicolas <[hidden email]>
Sent: Tuesday, April 23, 2019 10:50 AM
To: Nick Anderson <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hello,

 

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

 

Your problem reminds me a problem with poorly exposed CPU instructions....

 

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...

For Xen 6.5, service pack 1 fixes this problem....

 

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

 

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

 

Sincerely,

 

Nicolas GOLLET,

 

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

 

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>

Sent: Friday, April 19, 2019 7:46 AM

To: Nick Anderson <[hidden email]>

Cc: Tomas Vondra <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQLdata ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQLdata"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

 Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code

 

 

 

 

Thanks,

 

 

Nick Anderson

IT Infrastructure Specialist II

Zurich North America

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

 

 

 

 

 

 

 

-----Original Message-----

From: Tomas Vondra <[hidden email]>

Sent: Wednesday, April 17, 2019 10:57 AM

To: Nick Anderson <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

 

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:

> 

>Bug reference:      15769

>Logged by:          Nick Anderson

>Email address:      [hidden email]

>PostgreSQL version: 9.6.5

>Operating system:   Windows Server 2012 R2

>Description:

> 

>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an

>error displays that says "Problem running post-install step.

>Installation may not complete correctly. The database cluster initialization failed."

> 

 

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

 

regards

 

--

PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 

--

Sandeep Thakkar

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.
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RE: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson

Hi,

 

I’m still waiting for a reply.  We continue to get the database cluster initialization failed error.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Nick Anderson
Sent: Tuesday, April 30, 2019 9:50 AM
To: GOLLET Nicolas <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi Nicolas,

 

What is the small program from GitHub supposed to do?  When I run it as an administrator on the VM it flashes a command prompt window then nothing happens.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: GOLLET Nicolas <[hidden email]>
Sent: Tuesday, April 23, 2019 10:50 AM
To: Nick Anderson <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hello,

 

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

 

Your problem reminds me a problem with poorly exposed CPU instructions....

 

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...

For Xen 6.5, service pack 1 fixes this problem....

 

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

 

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

 

Sincerely,

 

Nicolas GOLLET,

 

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

 

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>

Sent: Friday, April 19, 2019 7:46 AM

To: Nick Anderson <[hidden email]>

Cc: Tomas Vondra <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQLdata ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQLdata"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

 Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code

 

 

 

 

Thanks,

 

 

Nick Anderson

IT Infrastructure Specialist II

Zurich North America

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

 

 

 

 

 

 

 

-----Original Message-----

From: Tomas Vondra <[hidden email]>

Sent: Wednesday, April 17, 2019 10:57 AM

To: Nick Anderson <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

 

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:

> 

>Bug reference:      15769

>Logged by:          Nick Anderson

>Email address:      [hidden email]

>PostgreSQL version: 9.6.5

>Operating system:   Windows Server 2012 R2

>Description:

> 

>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an

>error displays that says "Problem running post-install step.

>Installation may not complete correctly. The database cluster initialization failed."

> 

 

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

 

regards

 

--

PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 

--

Sandeep Thakkar

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.
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Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Sandeep Thakkar-2
Hi,

There is an update available to the Windows installer. There has been a fix around that. Could you try the latest available installer and let us know? Also, share the bitrock installer log if it fails again.

On Tue, May 7, 2019 at 8:56 PM Nick Anderson <[hidden email]> wrote:

Hi,

 

I’m still waiting for a reply.  We continue to get the database cluster initialization failed error.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Nick Anderson
Sent: Tuesday, April 30, 2019 9:50 AM
To: GOLLET Nicolas <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi Nicolas,

 

What is the small program from GitHub supposed to do?  When I run it as an administrator on the VM it flashes a command prompt window then nothing happens.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: GOLLET Nicolas <[hidden email]>
Sent: Tuesday, April 23, 2019 10:50 AM
To: Nick Anderson <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hello,

 

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

 

Your problem reminds me a problem with poorly exposed CPU instructions....

 

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...

For Xen 6.5, service pack 1 fixes this problem....

 

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

 

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

 

Sincerely,

 

Nicolas GOLLET,

 

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

 

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>

Sent: Friday, April 19, 2019 7:46 AM

To: Nick Anderson <[hidden email]>

Cc: Tomas Vondra <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQLdata ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQLdata"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

 Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code

 

 

 

 

Thanks,

 

 

Nick Anderson

IT Infrastructure Specialist II

Zurich North America

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

 

 

 

 

 

 

 

-----Original Message-----

From: Tomas Vondra <[hidden email]>

Sent: Wednesday, April 17, 2019 10:57 AM

To: Nick Anderson <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

 

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:

> 

>Bug reference:      15769

>Logged by:          Nick Anderson

>Email address:      [hidden email]

>PostgreSQL version: 9.6.5

>Operating system:   Windows Server 2012 R2

>Description:

> 

>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an

>error displays that says "Problem running post-install step.

>Installation may not complete correctly. The database cluster initialization failed."

> 

 

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

 

regards

 

--

PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 

--

Sandeep Thakkar

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


--
Sandeep Thakkar


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RE: Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson

Hi Sandeep,

 

I tried installing PostgreSQL 11.3, but I get the same error.  Attached is the bitrock installer log.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Sandeep Thakkar <[hidden email]>
Sent: Friday, May 17, 2019 7:55 PM
To: Nick Anderson <[hidden email]>
Cc: GOLLET Nicolas <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

There is an update available to the Windows installer. There has been a fix around that. Could you try the latest available installer and let us know? Also, share the bitrock installer log if it fails again.

 

On Tue, May 7, 2019 at 8:56 PM Nick Anderson <[hidden email]> wrote:

Hi,

 

I’m still waiting for a reply.  We continue to get the database cluster initialization failed error.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Nick Anderson
Sent: Tuesday, April 30, 2019 9:50 AM
To: GOLLET Nicolas <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi Nicolas,

 

What is the small program from GitHub supposed to do?  When I run it as an administrator on the VM it flashes a command prompt window then nothing happens.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: GOLLET Nicolas <[hidden email]>
Sent: Tuesday, April 23, 2019 10:50 AM
To: Nick Anderson <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hello,

 

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

 

Your problem reminds me a problem with poorly exposed CPU instructions....

 

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...

For Xen 6.5, service pack 1 fixes this problem....

 

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

 

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

 

Sincerely,

 

Nicolas GOLLET,

 

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

 

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>

Sent: Friday, April 19, 2019 7:46 AM

To: Nick Anderson <[hidden email]>

Cc: Tomas Vondra <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQLdata ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQLdata"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

 Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code

 

 

 

 

Thanks,

 

 

Nick Anderson

IT Infrastructure Specialist II

Zurich North America

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

 

 

 

 

 

 

 

-----Original Message-----

From: Tomas Vondra <[hidden email]>

Sent: Wednesday, April 17, 2019 10:57 AM

To: Nick Anderson <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

 

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:

>Bug reference:      15769

>Logged by:          Nick Anderson

>Email address:      [hidden email]

>PostgreSQL version: 9.6.5

>Operating system:   Windows Server 2012 R2

>Description:

>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an

>error displays that says "Problem running post-install step.

>Installation may not complete correctly. The database cluster initialization failed."

 

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

 

regards

 

--

PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 

--

Sandeep Thakkar

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


 

--

Sandeep Thakkar

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

bitrock_installer.zip (264K) Download Attachment
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Re: Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Sandeep Thakkar-2
I'm not sure why the initdb fails on your system. Could you manually try running "C:\PostgreSQL\bin\initdb.exe -D %TEMP%\data" and check if it successful?

On Wed, May 22, 2019 at 1:12 AM Nick Anderson <[hidden email]> wrote:

Hi Sandeep,

 

I tried installing PostgreSQL 11.3, but I get the same error.  Attached is the bitrock installer log.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Sandeep Thakkar <[hidden email]>
Sent: Friday, May 17, 2019 7:55 PM
To: Nick Anderson <[hidden email]>
Cc: GOLLET Nicolas <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

There is an update available to the Windows installer. There has been a fix around that. Could you try the latest available installer and let us know? Also, share the bitrock installer log if it fails again.

 

On Tue, May 7, 2019 at 8:56 PM Nick Anderson <[hidden email]> wrote:

Hi,

 

I’m still waiting for a reply.  We continue to get the database cluster initialization failed error.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Nick Anderson
Sent: Tuesday, April 30, 2019 9:50 AM
To: GOLLET Nicolas <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi Nicolas,

 

What is the small program from GitHub supposed to do?  When I run it as an administrator on the VM it flashes a command prompt window then nothing happens.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: GOLLET Nicolas <[hidden email]>
Sent: Tuesday, April 23, 2019 10:50 AM
To: Nick Anderson <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hello,

 

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

 

Your problem reminds me a problem with poorly exposed CPU instructions....

 

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...

For Xen 6.5, service pack 1 fixes this problem....

 

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

 

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

 

Sincerely,

 

Nicolas GOLLET,

 

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

 

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>

Sent: Friday, April 19, 2019 7:46 AM

To: Nick Anderson <[hidden email]>

Cc: Tomas Vondra <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQLdata ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQLdata"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

 Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code

 

 

 

 

Thanks,

 

 

Nick Anderson

IT Infrastructure Specialist II

Zurich North America

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

 

 

 

 

 

 

 

-----Original Message-----

From: Tomas Vondra <[hidden email]>

Sent: Wednesday, April 17, 2019 10:57 AM

To: Nick Anderson <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

 

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:

>Bug reference:      15769

>Logged by:          Nick Anderson

>Email address:      [hidden email]

>PostgreSQL version: 9.6.5

>Operating system:   Windows Server 2012 R2

>Description:

>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an

>error displays that says "Problem running post-install step.

>Installation may not complete correctly. The database cluster initialization failed."

 

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

 

regards

 

--

PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately.  Any other use of such misdirected e-mail by you is prohibited.  Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 

--

Sandeep Thakkar

 

 

******************* PLEASE NOTE *******************

This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.

 

 

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


 

--

Sandeep Thakkar

 


******************* PLEASE NOTE *******************
This message, along with any attachments, is for the designated recipient(s) only and may contain privileged, proprietary, or otherwise confidential information. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Any other use of such misdirected e-mail by you is prohibited. Where allowed by local law, electronic communications with Zurich and its affiliates, including e-mail and instant messaging (including content), may be scanned for the purposes of information security and assessment of internal compliance with company policy.


--
Sandeep Thakkar


Reply | Threaded
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|

RE: Re: Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

Nick Anderson

When I try running "C:\PostgreSQL\bin\initdb.exe -D %TEMP%\data" I get an error that says “initdb – initialize a new database cluster has stopped working” and then asks me to close the program.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Sandeep Thakkar <[hidden email]>
Sent: Friday, May 24, 2019 1:22 AM
To: Nick Anderson <[hidden email]>
Cc: GOLLET Nicolas <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

I'm not sure why the initdb fails on your system. Could you manually try running "C:\PostgreSQL\bin\initdb.exe -D %TEMP%\data" and check if it successful?

 

On Wed, May 22, 2019 at 1:12 AM Nick Anderson <[hidden email]> wrote:

Hi Sandeep,

 

I tried installing PostgreSQL 11.3, but I get the same error.  Attached is the bitrock installer log.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Sandeep Thakkar <[hidden email]>
Sent: Friday, May 17, 2019 7:55 PM
To: Nick Anderson <[hidden email]>
Cc: GOLLET Nicolas <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] Re: RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

There is an update available to the Windows installer. There has been a fix around that. Could you try the latest available installer and let us know? Also, share the bitrock installer log if it fails again.

 

On Tue, May 7, 2019 at 8:56 PM Nick Anderson <[hidden email]> wrote:

Hi,

 

I’m still waiting for a reply.  We continue to get the database cluster initialization failed error.  Please advise.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: Nick Anderson
Sent: Tuesday, April 30, 2019 9:50 AM
To: GOLLET Nicolas <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: RE: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi Nicolas,

 

What is the small program from GitHub supposed to do?  When I run it as an administrator on the VM it flashes a command prompt window then nothing happens.

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

   cid:image002.jpg@01D2293B.21F32D80  cid:image003.jpg@01D2293B.21F32D80  cid:image004.jpg@01D2293B.21F32D80      

 

 

From: GOLLET Nicolas <[hidden email]>
Sent: Tuesday, April 23, 2019 10:50 AM
To: Nick Anderson <[hidden email]>
Cc: Sandeep Thakkar <[hidden email]>; Tomas Vondra <[hidden email]>; [hidden email]
Subject: [EXTERNAL] RE: Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hello,

 

Your server is a virtual machine? If yes, which hypervisor is used.... maybe xen server 6.5?

 

Your problem reminds me a problem with poorly exposed CPU instructions....

 

For example, under Citrix XenServer 6.5, the CPU exposes the AVX2 flag without exposing the XSAVE and OSXSAVE flags, so that the "Advanced Vector Extensions" support is partial. This partial support is not detected by the Visual Studio Runtime, causing the application to crash when using these instructions. Here during installation, it is the "postgres.exe" process that crashes...

For Xen 6.5, service pack 1 fixes this problem....

 

It is easy to detect on the system that all flags are correctly exposed, to perform this control, we can run this small program available on my GitHub: (https://github.com/ng-pe/Check_AVX_VS2013_BUG/releases)

 

Maybe you have a problem here similar to the one I mentioned here http://blog.ng.pe/postgresql-9-4-et-9-5-sous-windows/ (in French)

 

Sincerely,

 

Nicolas GOLLET,

 

---- Le ven., 19 avr. 2019 18:48:29 +0200 Nick Anderson <[hidden email]> écrit ----

 

I tried running the installer from an admin command prompt with "--enable_acledit 1" but I still get the “database cluster intialisation failed” error.  See details below from the new bitrock-installer.log file.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQL9.6data ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL9.6/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQL9.6data"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL9.6/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL9.6" "C:\PostgreSQL9.6data" 5432 "DEFAULT" 1: Program ended with an error exit code

 

 

 

Thanks,

 

Zurich_Signature_logo

Nick Anderson

IT Infrastructure Specialist II

Zurich North America  

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

Email: [hidden email]

 

 

   zurichna.com

 

             

 

 

From: Sandeep Thakkar <[hidden email]>

Sent: Friday, April 19, 2019 7:46 AM

To: Nick Anderson <[hidden email]>

Cc: Tomas Vondra <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: Re: BUG #15769: The database cluster intialisation failed.

 

Hi,

 

I'm not sure but the error may be because of insufficient ACLs on the installation directory. Could you try launching the installer on the command prompt with "--enable_acledit 1" option and check if this fixes the issue? 

 

On Thu, Apr 18, 2019 at 7:38 PM Nick Anderson <[hidden email]> wrote:

In case you did not receive the attachment on my reply I pasted code below for the error section from the end of the bitrock_installer.log file.  Please advise.

 

 

The database cluster will be initialized with locale "English_United States.1252".

The default text search configuration will be set to "english".

 

Data page checksums are disabled.

 

fixing permissions on existing directory C:/PostgreSQLdata ... ok

creating subdirectories ... ok

selecting default max_connections ... 10

selecting default shared_buffers ... 400kB

selecting dynamic shared memory implementation ... windows

creating configuration files ... ok

running bootstrap script ... initdb: could not execute command ""C:/PostgreSQL/bin/postgres.exe" --boot -x1  -F ": No error

initdb: removing contents of data directory "C:/PostgreSQLdata"

 

Called Die(Failed to initialise the database cluster with initdb)...

Failed to initialise the database cluster with initdb

 

Script stderr:

 Program ended with an error exit code

 

Error running cscript //NoLogo "C:\PostgreSQL/installer/server/initcluster.vbs" "NT AUTHORITY\NetworkService" "postgres" "****" "C:\PostgreSQL" "C:\PostgreSQLdata" 5432 "DEFAULT" 0: Program ended with an error exit code

 

 

 

 

Thanks,

 

 

Nick Anderson

IT Infrastructure Specialist II

Zurich North America

1299 Zurich Way

Schaumburg, Illinois 60196

 

Office: 847-605-6959

 

 

 

 

 

 

 

-----Original Message-----

From: Tomas Vondra <[hidden email]>

Sent: Wednesday, April 17, 2019 10:57 AM

To: Nick Anderson <[hidden email]>; [hidden email]

Subject: [EXTERNAL] Re: BUG #15769: The database cluster intialisation failed.

 

On Wed, Apr 17, 2019 at 02:32:19PM +0000, PG Bug reporting form wrote:

>The following bug has been logged on the website:

>Bug reference:      15769

>Logged by:          Nick Anderson

>Email address:      [hidden email]

>PostgreSQL version: 9.6.5

>Operating system:   Windows Server 2012 R2

>Description:

>When trying to install PostgreSQL 9.6.5 on Windows Server 2012 R2 an

>error displays that says "Problem running post-install step.

>Installation may not complete correctly. The database cluster initialization failed."

 

There's not much we can do without additional info - we don't know what exactly failed and why. Try digging in the windows system log, for example. I believe there should be a log file from the installer in %TEMP% so maybe there's more info in it.

 

regards

 

--

PostgreSQL Development, 24x7 Support, Remote DBA, Training & Services

 

 

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Sandeep Thakkar

 

 

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Sandeep Thakkar

 


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--

Sandeep Thakkar

 


******************* PLEASE NOTE *******************
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