BUG #16509: Unable to change from 32 bit to 64 bit

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BUG #16509: Unable to change from 32 bit to 64 bit

PG Doc comments form
The following bug has been logged on the website:

Bug reference:      16509
Logged by:          Pierre Mantha
Email address:      [hidden email]
PostgreSQL version: 10.9
Operating system:   Windows 10 Pro
Description:        

Hi

Noticed that we were running a 32 bit version.
Attempted to install 64 bit version.
Deleted all directories, all entries from registry - expect some temp that
would not allow deletion.
Rebooted
attempted to run installer for 64 bit version and keep getting this
message:
" You already have a 32 bit installation of pgAdmin4, Please uninstall this
before installing the
64 bit version".

So basically your uninstall process does not clear ALL values as this is
litterally impossible to do.

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Re: BUG #16509: Unable to change from 32 bit to 64 bit

Daniel Gustafsson
> On 25 Jun 2020, at 13:48, PG Bug reporting form <[hidden email]> wrote:

> attempted to run installer for 64 bit version and keep getting this
> message:
> " You already have a 32 bit installation of pgAdmin4, Please uninstall this
> before installing the
> 64 bit version".

This list is for postgres server issues, while this appears to be an issue with
the pgAdmin installer.  For pgAdmin bugs, please see the below page for the
appropriate reporting channels:

        https://www.pgadmin.org/support/

cheers ./daniel

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Re: BUG #16509: Unable to change from 32 bit to 64 bit

Pierre Mantha
Hi Daniel

Well that was a complete waste of time.
In that link and the subsequent links there is absolutely no specific area to report a bug.
You click on bugs and it gives you a list - impressive but useless.

With no specific link - well I will just leave it alone - not great business practice in my book.
  
  Pierre
 
      Pierre Mantha CEO
  Senior Certified & Authorized Spire Partner
  Developer of SPOKE4Spire Landed Cost Calculator
  Developer of SPOKE4Spire DataTools
  Senior Certified Essentials Consultant
  Senior Certified Sage BusinessVision Consultant
      
        t.h.e. & COMPANY
          Direct Line: (647) 966-3566
     barcodeapps.com   ·  swiftcount.com 

***NEW*** SPOKE4Spire Landed Cost Calculator - Quick Overview
                       https://youtu.be/2F3gsIRl3T8
                ***    Coming 2020 SPOKE4Spire DataTools


On Thu, Jun 25, 2020 at 8:16 AM Daniel Gustafsson <[hidden email]> wrote:
> On 25 Jun 2020, at 13:48, PG Bug reporting form <[hidden email]> wrote:

> attempted to run installer for 64 bit version and keep getting this
> message:
> " You already have a 32 bit installation of pgAdmin4, Please uninstall this
> before installing the
> 64 bit version".

This list is for postgres server issues, while this appears to be an issue with
the pgAdmin installer.  For pgAdmin bugs, please see the below page for the
appropriate reporting channels:

        https://www.pgadmin.org/support/

cheers ./daniel
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Re: BUG #16509: Unable to change from 32 bit to 64 bit

Daniel Gustafsson
> On 25 Jun 2020, at 16:31, Pierre Mantha <[hidden email]> wrote:

> Well that was a complete waste of time.

That's an odd way of showing appreciation when people try to help you with free
software support.

> In that link and the subsequent links there is absolutely no specific area to report a bug.
> You click on bugs and it gives you a list - impressive but useless.

The referenced page has a direct link to adding a new bug in the issue tracker:

        https://redmine.postgresql.org/projects/pgadmin4/issues/new

..as well as a link to the page for the support email list which has a detailed
section on the information to include in a bugreport:

        https://www.pgadmin.org/support/list/

Either of those two is fine to use AFAICT (I'm not affiliated with the pgadmin
project), and both should work with the postgresql.org community account that
you used for filing the initial bugreport.

cheers ./daniel

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Re: BUG #16509: Unable to change from 32 bit to 64 bit

Pierre Mantha
Thanks, I'll check it out. 
  
  Pierre
 
      Pierre Mantha CEO
  Senior Certified & Authorized Spire Partner
  Developer of SPOKE4Spire Landed Cost Calculator
  Developer of SPOKE4Spire DataTools
  Senior Certified Essentials Consultant
  Senior Certified Sage BusinessVision Consultant
      
        t.h.e. & COMPANY
          Direct Line: (647) 966-3566
     barcodeapps.com   ·  swiftcount.com 

***NEW*** SPOKE4Spire Landed Cost Calculator - Quick Overview
                       https://youtu.be/2F3gsIRl3T8
                ***    Coming 2020 SPOKE4Spire DataTools


On Thu, Jun 25, 2020 at 10:52 AM Daniel Gustafsson <[hidden email]> wrote:
> On 25 Jun 2020, at 16:31, Pierre Mantha <[hidden email]> wrote:

> Well that was a complete waste of time.

That's an odd way of showing appreciation when people try to help you with free
software support.

> In that link and the subsequent links there is absolutely no specific area to report a bug.
> You click on bugs and it gives you a list - impressive but useless.

The referenced page has a direct link to adding a new bug in the issue tracker:

        https://redmine.postgresql.org/projects/pgadmin4/issues/new

..as well as a link to the page for the support email list which has a detailed
section on the information to include in a bugreport:

        https://www.pgadmin.org/support/list/

Either of those two is fine to use AFAICT (I'm not affiliated with the pgadmin
project), and both should work with the postgresql.org community account that
you used for filing the initial bugreport.

cheers ./daniel